When a leak can't wait, let your customer know you're on it.
Leaks don't wait. A quick reply tells your customer help is coming.
ShopDay for PlumbersMissed-call text-back: coming soon
ShopDay is free and works on your phone.
Calls like these
- A homeowner calls with water dripping under the kitchen sink while you're under a house on another job.
- Someone calls for a water-heater price while you're driving between jobs.
- A landlord calls about a slow drain at a rental while your hands are full.
When it's ready, text-back can send one text from your shop to a caller you can't pick up for, and their reply comes straight to you. You call back once, with the details in hand.
Examples for illustration only. Not real customers.
Missed-call text-back
When it's ready: missed callers can get one text from your shop soon after the call, between 8 AM and 8 PM in the caller's local time, and their reply comes straight to you.
Good to know
- You'll keep your own phone number. Calls you answer won't be affected.
- The text will say it's automated, name your business and let anyone reply STOP. You'll approve all the wording before anything goes out.
- The text will go to the number they called from, so callers on a landline or office phone usually won't get it. Every caller can leave a voicemail.
- When it's ready, texts will go out only between 8 AM and 8 PM (your caller's local time). Callers outside those hours will get their text soon after 8 AM, and you'll get one Missed Call List at 7:30 AM.
- Text-back won't be an emergency line. Results vary by business.
Full details: How our texts work
Other things we could set up for your shop
- Ask your customers for a review after the job Ask us
We'd set these up for your shop. Ask us, and before you decide we'll tell you honestly what's ready, how long it would take and what it would cost. Any texts would go only to customers who said yes to texts. These are separate paid services, billed separately. Ask us by email
Start small. Then call us for the rest.
We start with your missed calls. If it works for you, we can become your go-to for tech help, at fair prices with no surprises. One local person to call, serving South Orange County. You see the price before anything starts, and nothing is charged without your OK.
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