How our texts work

Our text message terms, in plain words. Effective November 1, 2026.

Missed-call text-back from Eternal Spring is coming soon for small businesses. This page explains when you might get a text, how often, what the texts say, and how to stop them.

When you get a text

• You get a text only after you call a business that uses our service and the call is missed.
• It's a one-time reply about your call, sent for the business you called. It names the business, says it's an automated text, and says "Reply STOP to opt out."
• We never send marketing or promotional texts, and we never text anyone who didn't call.
• When it's ready, we'll text only between 8 AM and 8 PM in your local time. If you call outside those hours, the text will wait until after 8 AM.
• If you're calling from a phone that can't get texts, you won't get one. You can still leave a voicemail. The greeting tells you it will be recorded and shared with the business.

How often

Message frequency varies. It's usually one text per missed call, and never more than one missed-call text from the same business in 24 hours. If you text HELP or ask us to stop, you get one reply. Your replies go to the business you called so they can call you back.

Cost

Message and data rates may apply, depending on your phone plan. We never charge you for these texts.

Stop or get help

• Reply STOP at any time to stop texts. You'll get one text confirming you're unsubscribed, and no more texts after that. Asking in your own words, like "stop texting me" or "wrong number," works too.
• Reply START to get texts again.
• Reply HELP for help, or email us at support@eternalspringai.com.
• Carriers aren't liable for delayed or undelivered messages.

Sample texts

These are the exact texts used on our own line. A business using our service shows its own name and the wording it approved, in the same format.

• After a missed call:
  Eternal Spring: Sorry we missed your call. Automated assistant, not a person. How can we help? Reply STOP to opt out.
• If you reply HELP:
  Eternal Spring: Automated replies to missed calls. For help email support@eternalspringai.com. Msg & data rates may apply. Reply STOP to opt out.
• If you ask us to stop in your own words:
  Eternal Spring: You're unsubscribed and won't get more texts from this number. Reply START to get texts again.
  If you reply with just the word STOP, you get a similar standard confirmation instead.

Your privacy

We do not share or sell mobile phone numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes. Read our Privacy Policy and our Terms of Use.

Contact

Eternal Spring
Serving South Orange County
support@eternalspringai.com